Privacy Policy

Privacy Policy – Desert Sky Estates

Desert Sky Estates website is owned by Desert Sky Estates (“we,” “us,” or “our”), which is the data controller of your personal data.

We have adopted this Privacy Policy, which explains how we process the information collected through the Desert Sky Estates website and why we need to collect certain personal data about you. You should read this Privacy Policy before using the Desert Sky Estates website.

We take care of your personal data and are committed to protecting its confidentiality and security.

Personal information we collect

When you visit the Desert Sky Estates website (the “Site”), we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we may also collect information about the pages you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

In addition, we may collect the personal data you choose to provide to us, including but not limited to your name, email address, phone number, city of residence, and any information you submit through:

  • Contact forms

  • Rental applications

  • Maintenance request forms

  • Other forms available on the Site

This information is used to communicate with you, respond to your requests, and, where applicable, to process rental-related inquiries or applications.

Text messages (SMS)

If you provide your mobile phone number, we may use it to contact you by text message (SMS) for purposes related to your housing inquiry or tenancy, such as:

  • responding to your inquiries

  • scheduling or confirming tours or appointments

  • sending important updates about your application or residency

  • urgent maintenance or community notices

We will not use SMS for unrelated marketing without your consent.
Message and data rates may apply, depending on your mobile plan.
You can opt out of receiving SMS at any time by replying STOP to a message we send you, or by contacting us at celia@desertskyestates.com.

Why do we process your data?

Our top priority is the security of resident and applicant data. We process personal data only to the extent that it is reasonably necessary to:

  • Operate and maintain the Site

  • Respond to your inquiries and messages

  • Process rental applications and manage resident relationships

  • Schedule and manage maintenance requests

  • Improve the functionality and performance of the Site

  • Comply with legal and regulatory requirements

Information collected automatically is primarily used to identify potential cases of abuse and to generate statistical information regarding the use of the Site. This statistical information is not otherwise used in a way that would identify any particular user.

You can visit the Site without telling us who you are or providing information that would identify you as a specific individual. However, if you wish to use certain features of the Site (such as submitting a contact form or application), you may be asked to provide personal data. If you choose not to provide the requested information, you may not be able to use some features of the Site.

Users who are unsure about what information is mandatory may contact us at celia@desertskyestates.com.

Your rights

Depending on the laws that apply where you live, you may have certain rights regarding your personal data, such as the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data, in certain circumstances

  • Object to or restrict the processing of your data, in certain circumstances

If you would like to exercise any of these rights, please contact us using the information provided in the “Contact information” section below.

Additional rights for European residents (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following rights related to your personal data:

  • The right to be informed

  • The right of access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to data portability

  • The right to object

  • Rights in relation to automated decision-making and profiling

If you would like to exercise these rights, please contact us using the contact information below.

Additionally, if you are a European resident, we process your information in order to fulfill contracts we might have with you (for example, if you submit an application through the Site), or otherwise to pursue our legitimate business interests as described above. Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Links to other websites

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such websites or for third parties’ privacy practices. We encourage you to be aware when you leave our website and to read the privacy statements of each website that may collect personal information.

Information security

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, or disclosure of personal data in our control and custody.

However, no data transmission over the Internet or wireless network can be guaranteed to be completely secure.

Legal disclosure

We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information

If you would like to contact us to understand more about this Policy, or if you wish to contact us regarding any matter related to individual rights and your personal information, you may send an email to:

welcome@desertskyestates.com